Booking
Guided tours at Farina Fragrance Museum
Admission
You can visit us only by joining a guided tour, which we offer every hour in several different languages.
We offer both Public and Private guided tours. The actual offer can be seen in our calendar.
The maximum capacity of both Public and Private tours is 20 participants.
Type of tours
We offer regular and historical guided tours, both as public or private.
Regular guided tours are held by one member of Farina’s staff.
Historical guided tour are held by an actor in Rococo costume, impersonating Johann Maria Farina, the inventor of Eau de Cologne.
Prices
Regular tours (per person)
Adults: 10€, Children: 8€
Historical tours (per person)
Adults: 15€, Children: 10€
Private guided tours (max 20 pp)
Regular: 150€
Historical: 200€
FlexTicket
Choosing a FlexTicket allows to move or cancel your reservation fwith full refund up to 1 hour before the tour start.
Prices (per person)
Regular: 13€
Historical: 18€
Booking a public tour
You can book your public tour from this page of our website.
Make sure to check availabilities for both regular tours (weekdays) and historical ones (weekends and thursday afternoon).
Booking a private tour
You can book your public tour from this page of our website.
You can also book a brivate tour by contacting us at:
E-Mail: museum@farina.org
Phone: +49 (0)221 – 399 89 94
Moving or cancelling
When your reservation doesn’t work anymore
Public tours
Tickets for participation in a public regular or historical guided tour can‘t be cancelled.
We can anyway change the appointment you booked to another day or hour till twelve hours before the guided tour. In the event of no-show, the respective fee will be due in full.
FlexTickets for participation in a public regular or historical guided can be cancelled free of charge till one hour before the booked guided tour.
Private tours
Group bookings (private tours, private historical tours) can be moved or cancelled free of charge up to 48 hours before the appointment.
In case of late cancellation and/or no-show, the respective fee is due in full.
If the group is not on time for the start of the event at the BelÉtage of the Fragrance Museum, this time is deducted from the duration of the tour (so that subsequent groups can start on time).
How to move or cancel your booking
Moving or cancellations can only be requested in text form (email) at:
museum@farina.org
Please include the name and surname associated to the reservation, date and time of the selected tour.
The burden of proof lies with the customer.